Returns, Refunds, and Exchange

We want you to be happy with everything you buy from our fashion e-commerce website. If you are not satisfied with your purchase, we are here to help you with our easy returns and refunds policy. Please read the following policy carefully before initiating a return or refund request:

Return Policy:

You can request a return within 48 hours of receiving your order.

Please email us at dynabirdinfosolutions@gmail.com, mentioning the order ID and the reason for return within 48 hours of receiving the product.

The product must be returned in its original condition, unused, with all tags, packets, and bills still attached. The returned product should not be damaged, soiled, or altered in any way.

Your return request will be taken care of once we get the product back and it passes our quality control (QC).

If your return request is approved, we will start the process of giving you your money back within 5–7 business days.

Refund Policy:

Refunds will be issued using the same mode of payment used for the original transaction.

Refunds will only be processed if the returned product passes our QC checks.

When the product is returned and passes the QC checks, refunds will be made within 5–7 business days.

Exchange Policy:

We will only exchange a product if it is our mistake, such as the wrong size or color sent.

If you receive a product you want to exchange, please email us at dynabirdinfosolutions@gmail.com within 48 hours of receiving the product.

We will process your exchange request after we receive the returned product and pass our QC checks.

The product that needs to be exchanged must be returned in its original condition, unused, with all tags, packets, and bills still attached. The returned product should not be damaged, soiled, or altered in any way.

We reserve the right to accept return, refund, or exchange requests only if the product is returned in its original condition or if the request is made after the stipulated time frame. We will not be responsible for any damage or loss incurred during the return shipping process.

If you have any questions or concerns regarding our return and refund policy, please get in touch with our customer support team at dynabirdinfosolutions@gmail.com